Deleting your account
Last updated 11 August 2026
In the app
Open Mabrouk, go to the Account tab, scroll to the bottom and tap Delete my account. You will be asked to type DELETE to confirm. Deletion is immediate and cannot be undone.
If you no longer have the app
Email support@example.com from the address on your Mabrouk account and ask us to delete it. We will confirm it is you, delete the account, and reply to confirm — within 30 days, and usually the same week.
What gets deleted
- Your profile: name, photo, email address, phone number.
- Every event you host, and everything inside it — the guest list, chat, photo bank, announcements, and any gift funds. Your guests lose access immediately.
- Photos, posts, messages and comments you added to other people's events.
- Your notification tokens, so this device stops receiving push messages.
What we keep, and why
We keep a record of payments that passed through Mabrouk — the amount, the currency, the date, and the payment processor's reference. Financial records have to be retained, and payment processors and tax authorities require them.
These records carry no name, email, or account identifier. After your account is deleted there is nothing in them that points back to you.
Before you delete
If you host an event with a gift fund that is still collecting, consider waiting until payouts have settled. Deleting closes the fund, and money already sent to your connected Stripe account is between you and Stripe from that point on.